Change Communication, Internal Communication: Deutsche Bank was undergoing several smart sourcing processes. These processes afforded highly sensitive internal Project Communication and Chatroom was asked to provide full-time support to effectively manage the Change Communication over a period of 12 months.

Action Steps:

• Development of a Communication Plan
• Setting up of an effective communication infrastructure
• Development of communication guidelines
• Development and implementation of communication tools
• Ongoing liaison with the different workstreams of the project team
• Development and implementation of feedback measures.

Outcome:

• Communications plan and guidelines
• Revamped intranet site with Change Section
• Quarterly project reports, newsletters, management presentations and stakeholder meetings
• Result presentations

visit website of Deutsche Bank